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BD offers a 30-day satisfaction guarantee on the product it manufactures (not on re-distributed product). If for some reason the customer is unsatisfied with the BD product it may returned for credit towards another BD product. This will be upheld through distribution as well, as the dealer/distributor will only receive credit on account. Electronic items that have been opened are not eligible for this guarantee. Other conditions are:
This privacy notice discloses the privacy practices for bddiesel.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
FREE Regular (Ground) Shipping is available on orders over $200 USD / $250 CAD (not including taxes) with the exception of large items (i.e. transmissions) that can only be shipped by LTL truck freight. The cost that would have been charged by this method if it had not been "free" cannot be deducted from other shipping options in attempts to obtain faster shipping methods at discounted rate. The actual courier used to deliver the package(s) will be determined by BD Diesel. Approximate delivery time is 2-10 business days. By selecting the "FREE" shipping method means you accept these terms.
Delivery times are estimated and cannot be guaranteed. BD Diesel is not responsible for any delay in receipt of product due to weather, natural disaster, mechanical malfunction, labor dispute, or, any other situation the freight company encounters. Inspect shipping container and product upon receipt and advise freight company of any damage concerns immediately.